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Privacy Policy

PRIVACY POLICY & DATA PRACTICES

Travel Gypsy Private Limited (“Company”, “we”, “our”, or “us”) respects your privacy and is dedicated to handling your personal information responsibly and securely across our web domains and operational booking systems.

1. Data We Collect:

When you inquire, book, or interact with us, we collect details necessary to process bookings, arrange logistics, and ensure mountain safety. This includes:

    • Full legal name, gender, date of birth, and contact information (email address, telephone/WhatsApp number, billing address).
    • Government identification copies (e.g., Aadhaar, Passport, Driving License) necessary for regional inner-line permits, hotel/homestay check-in regulations, and local administrative compliance.
    • Essential emergency contacts, medical declarations, or specific dietary restrictions relevant to safe tour execution.
    • Technical web usage logs (cookies, IP address, device telemetry, and referral pages) collected automatically when browsing our website.

2. Purpose & Use of Collected Data:

Your personal data is used solely to:

    • Finalize tour reservations, manage convoy allocations, and issue booking confirmations.
    • Procure mandated district permits, border clearance, and vehicle access rights.
    • Facilitate safe operational coordination between our tour managers, transport crews, and homestays.
    • Transmit essential itinerary briefings, payment receipts, schedule modifications, and customer service follow-ups.

3. Controlled Information Sharing:

We do not sell, trade, or monetize your personal information. Data sharing is limited strictly to:

    • Regional ground suppliers (homestay hosts, field coordinators, fleet operators) strictly on a need-to-know basis to fulfill your trip logistics.
    • Law enforcement, military, or civil administration authorities where mandated by local travel and safety statutes.
    • Trusted cloud infrastructure and payment gateway processors that maintain industry-standard security and confidentiality protocols.

4. Data Storage & System Security:

We maintain commercially accepted organizational and technical safeguards to shield your data from unauthorized access, leakage, or alterations. While we implement robust security protocols, no internet transmission is completely impervious, and users transmit sensitive digital records at their own risk.

5. Cookies & External Web Links:

Our website uses functional cookies to enhance browsing convenience and assess site engagement analytics. You may set your web browser to disable or alert you to cookies. Our site may feature links to external websites; we are not responsible for the independent privacy practices, terms, or contents of third-party platforms.

• 6. Policy Updates & Contact:

The Company may amend this Privacy Policy periodically to reflect updated legal requirements or service features. Changes take effect upon posting to our web channels. For inquiries, updates, or to request the deletion of your personal records, please reach out to:

Travel Gypsy Private Limited

Email: info@trave-gypsy.com

Logistics & Camp Co-Pilot

Virender Singh / Prashant Kumar serves as the Trip Coordinator and Field Operations Support, helping ensure smooth day-to-day logistics throughout the journey.
Coordinates village homestay room allocations, heating equipment such as bukharis and heaters, hot-water arrangements, and emergency meal caches along the trail. Also assists the technical chief with recovery spotting and traffic control on narrow single-lane mountain passes.

High-Altitude Medical Support

Trained in Wilderness First Aid (WFA) with specialized field training in Acute Mountain Sickness (AMS) and hypothermia management. The role focuses on monitoring the health and well-being of every member throughout the journey.
Conducts mandatory morning and evening vitals checks, including pulse oximetry, pulse, and resting condition assessments. Also manages the convoy medical cache, including dual 10-liter medical oxygen cylinders, regulator masks, and field emergency medical kits.

Lead Recovery & Technical Chief

(Amit Katwal)
Amit Katwal is a seasoned 4×4 vehicle specialist with extensive experience in sub-zero diesel and drivetrain mechanics. He is certified in vehicle recovery and equipped to handle the demanding mechanical challenges of winter Himalayan operations.
He manages early-morning cold-start procedures, troubleshoots field breakdowns, oversees vehicle rigging, and conducts hands-on recovery and snow-chain training. He operates from the Sweep Support Vehicle, equipped with heavy recovery rigging, onboard compressors, spare parts, and cold-start systems.

Expedition Commander

(Prashant Singh)
Prashant Singh brings 12+ seasons of experience leading winter Himalayan traverses across Kinnaur, Spiti, and Ladakh. He oversees route safety, daily convoy pacing, and weather-window decisions throughout each journey.
As Convoy Lead & Route Director, he monitors weather conditions, evaluates avalanche and landslide risks, coordinates with local BRO and police posts, and makes the final go/no-go trail calls. He also drives the Lead Scout Vehicle.